Privacy Policy

Last updated: 1 June 2026

Goldline Logistics Pty Ltd (ABN 96 698 400 476) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number, and postal address;
• Company name, ABN/ACN, and business details;
• Information relating to your freight, supply chain, or logistics requirements;
• Correspondence and communications with us, including email and online form submissions;
• Website usage data collected automatically via cookies and analytics tools.

2. How We Collect Your Information

We collect information directly from you when you:

• Complete a contact or enquiry form on our website;
• Send us an email at [email protected];
• Engage us to provide logistics services;
• Communicate with us by phone or correspondence.

We may also collect information automatically through the use of cookies and similar tracking technologies when you visit our website.

3. Purpose of Collection

We collect personal information for the following purposes:

• To provide, manage, and improve our logistics and freight services;
• To respond to your enquiries, quotes, and service requests;
• To communicate with you about your account or shipments;
• To comply with legal and regulatory obligations, including customs and biosecurity requirements;
• To improve our website functionality and user experience.

4. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

• To our carriers, warehouse operators, and logistics partners for the purpose of fulfilling services;
• To government agencies such as the Australian Border Force and DAFF as required by law;
• To professional advisers including accountants, lawyers, and insurers;
• Where required or authorised by law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure servers, access controls, and encrypted communications where appropriate.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to reject cookies, but this may affect certain website functionality.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate information. To do so, please contact us at [email protected].

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us with your complaint. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Contact

For any questions about this Privacy Policy or to exercise your privacy rights, please contact us:

• Email: [email protected]
• Business address: VIC 3064, Australia

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on this page with the last updated date.